Privacy
Privacy policy
Plain language, because that is how we would want to read it.
Last updated: June 2026
Who we are
ConciergeOS builds branded mobile event experiences for event organizers. We play two distinct roles with data: for visitors to this website, we are the data controller; for guest data inside a client deployment, we act strictly on our client's instructions as a processor.
What we collect on this website
Privacy-respecting, cookieless analytics (page views, referrers, approximate region — no personal profiles), and whatever you choose to share with us when booking a call: your name, email, and anything you write in the booking form. Scheduling is handled by our booking provider under their own terms.
Guest data inside deployments
Event programs, guest lists, and access rules belong to our clients and stay in their source files. We read that data solely to render the deployed app, enforce the client's access rules with it, and purge it from our production systems when the event window closes. We never sell guest data, never use it for advertising or profiling, and never contact a client's guests for our own purposes. The full commitment is on our Security page.
What we never do
No sale of personal data, no third-party advertising trackers, no data brokers, no use of client guest lists to market anything of ours.
Retention
Website inquiry data is kept only as long as the conversation it belongs to is live. Deployment data follows the event window, as described above.
Your rights
You can ask us what we hold about you, ask for a correction, or ask for deletion at any time. If your request concerns a specific event deployment, we will route it to the organizer who controls that data and assist them in honoring it.
Contact
Raise any privacy question on a call with us, or through the contact details in your engagement documents.